Help
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How can I stay safe when chatting?
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When getting to know someone in chat, keep in mind: most conversations are completely harmless. The vast majority of users are here to make genuine connections, meet interesting people and perhaps even find true love. As anywhere on the internet, however, there may occasionally be individuals with different intentions on our platform. That’s why it’s important to stay aware, especially at the beginning, and to take your time. Trust doesn’t develop in the first few messages.
Never share personal details too quickly, such as your address, phone number, email address or financial information. Take your time to get to know the other person before revealing such details.
Be cautious if someone becomes very personal very quickly, tries to pressure you into something, or asks you to move the conversation to another platform. Unusual or inconsistent stories can also be a sign to take a closer look.
Do not send money or buy vouchers for other people, even if the situation initially seems believable.
If something doesn’t feel right, trust your instincts. You can end the conversation at any time or report the user. Our team carefully reviews reports to help keep Finya a safe place for everyone.
